JSON THEME SUPPORT
Let’s take a look.
Tell us where you need a hand with JSON.
Useful details make a difference.
- Your store’s .myshopify.com address
- Theme version and the affected page URL
- What happened, what you expected, and how to reproduce it
- Your device and browser
What we can help with
JSON setup questions, built-in features, and reproducible theme issues. Custom development, third-party app internals, and Shopify payment or account configuration are outside standard theme support.
Before you send
Check the troubleshooting guide. Please do not include passwords, access tokens, payment information, or customer records.
Support requests are reviewed individually. We do not publish a guaranteed response time.